Do you have a question?
Absolutely! Your payments are completely secure. We use Stripe, a leading payment processing platform known for its robust security measures and encryption protocols. Stripe ensures that all your payment information is handled safely and securely, giving you peace of mind every time you subscribe to Nook Box.
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Our box is only avaliable in Australia and New Zealand as we start up. We are hoping to expand into other countries as we grow, but unaffordable shipping is making it difficult right now!
If you are on a month to month (Monthly) you can cancel anytime. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period.
You can skip boxes during your commitment period, however this just extends the commitment period out.
We do not do refunds on the already sent box. To cancel or manage your subscription please log into your account.
Here’s how it all works:
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Pick Your Subscription
Choose the plan that suits your reading pace:
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12 Month Subscription – Get 12 boxes over 12 months. Billed and shipped monthly. Skip or pause anytime.
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6 Month Subscription – Get 6 boxes over 6 months. Billed and shipped monthly. Skip or pause anytime.
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Monthly Subscription – An ongoing subscription billed monthly. No lock-in – skip, pause, or cancel whenever you need.
All subscriptions renew monthly, making it easy and flexible.
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We Curate the Magic
Every box includes a contemporary romance novel by an Australian or New Zealand author and 3–5 themed bookish goodies – think mugs, stationery, candles, stickers and more, inspired by the story or the season. -
It Arrives at Your Door
Your box ships around the 4th of each month, full of feel-good romance and delightful bookish surprises. -
Stay in the Loop
We keep things fresh with new books, exclusive items, and seasonal themes. Subscribers also get early access to extras and special offers.
✨ Whether you read one book a week or one a month, Nook Box makes discovering new Aussie romance authors easy, fun, and utterly swoon-worthy.
Absolutely. Once you are subscribed you can manage your skips and pauses in your account area under subscriptions.
We aim to provide you with items of the highest standard and quality. If you have received an item with a defect, please email our team at hello@nookbox.com.au as soon as possible so we can guide you through the returns process and help resolve the problem as swiftly as possible. Please contact our team by emailing us at the email listed above before shipping your package to us. If you ship an item to us for a return or exchange without contacting us first, we can’t guarantee that your request will be processed. Please note that we do not offer change of mind returns or exchanges.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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